SMS marketing is a powerful tool for small organizations seeking to reach audiences directly, foster community engagement, and drive actionable responses in a cost-effective manner. As digital channels grow increasingly crowded, SMS offers a uniquely personal and immediate way to connect with subscribers, members, or customers. This comprehensive guide explores everything small organizations need to know about SMS marketing in 2025 – from compliance and practical implementation to strategies, optimization, and leveraging modern features such as RCS and integration with other messaging platforms.
In today’s fast-paced world, reaching your audience and getting your message noticed has become increasingly difficult. Marketers, organizations, and special interest groups frequently encounter the frustrating reality that email open rates continue to decline, with crucial updates, calls to action, or announcements buried under mountains of unread messages. If you’ve ever asked yourself, “Why does no one read my emails?”—you’re not alone. The solution lies in shifting your communication strategy to leverage mobile messaging channels, particularly SMS.
In today’s crowded digital landscape, most marketers and organizations have poured time and effort into building robust email lists. But if your email campaigns are falling flat, low engagement rates and disappointing conversions may be the symptoms of deeper issues. The reality is: your audience’s attention has shifted, and your communications strategy needs to evolve with it. That’s where SMS group messaging—with tools like txtman.app—comes in.
If you’ve been watching your open rates slip and click-throughs stall, you’re not alone. Let’s break down the key reasons why email lists underperform—and why your communications need a refresh:
Maintaining a healthy SMS list is essential for any organization or marketer who relies on group messaging to engage with customers, members, or stakeholders. One of the most critical—yet sometimes overlooked—components of list management is handling unsubscribes effectively. Failing to manage unsubscribes properly can result in wasted resources, decreased engagement, compliance violations, and even damage to your brand reputation. In this post, we’ll explore why managing unsubscribes is vital for a healthy SMS list, outline strategies to handle them efficiently, and showcase how txtman.app can simplify this process for marketers and organizations using SMS, RCS, or other mobile messaging technologies.
When it comes to group messaging campaigns, engagement is everything. Whether you’re coordinating volunteers, communicating with association members, or running marketing promotions, getting real, actionable responses from your audience is the difference between success and silence. With SMS remaining one of the highest-performing channels for engagement, the pressure to craft message templates that drive responses is higher than ever. In this post, we’ll share actionable SMS message templates—designed for use with txtman.app—that consistently deliver results, along with practical tips for customization and compliance to optimize your group messaging strategy.
Building a robust SMS subscriber list is critical for marketers and organizations aiming to maximize the impact of their group messaging strategies. Compared to traditional email communication, SMS is direct, boasts higher open rates, and offers immediate engagement. Whether you’re managing a non-profit, a local meetup, or executing campaigns for a large enterprise, a well-developed SMS list ensures your messages reach a highly responsive audience. To help you achieve sustained list growth, we’ve compiled 12 proven tactics for growing your SMS subscriber list effectively and compliantly.
Timing plays a critical role in the success of SMS broadcasts for group messaging. Whether your organization is a marketing agency, a special interest group, or a meetup coordinator, understanding when to send messages can dramatically impact open rates, engagement, and overall campaign effectiveness. In this definitive, data-backed guide, we’ll break down the best times to send SMS broadcasts based on industry research, behavioral insights, and expert recommendations. We’ll also explore how txtman.app helps groups optimize SMS scheduling for maximum impact.
In the digital communication landscape, organizations constantly seek the most effective channels to reach their audiences. SMS messaging and email are two dominant options for marketers, non-profits, and organizations managing group communications. While both channels have their own benefits, understanding the differences in delivery rates between SMS and email can have a profound impact on campaign performance and engagement.
Delivery rate refers to the percentage of messages that are successfully delivered to recipients’ devices or inboxes. High delivery rates mean your content reaches its audience reliably, which is especially crucial for time-sensitive updates, event notifications, and critical information.
Launching an effective SMS broadcast campaign doesn’t need to be complicated or time-consuming. With the right tools and a focused strategy, organizations can connect with their audience quickly and efficiently. Whether you’re a nonprofit, club, business, or community group, sending out important updates, event notifications, or marketing offers through group SMS can have a significant impact.
This guide will walk you through building your first SMS broadcast campaign in just 10 minutes using txtman.app — a modern web application inspired by GNU Mailman, specifically tailored for group messaging via SMS and RCS, with support for other mobile messaging platforms. Learn how to set up your campaign, craft compelling messages, manage your list, and optimize results for maximum engagement.
SMS auto-responders have become a crucial tool for businesses, organizations, and communities looking to optimize their group messaging strategy. These systems automate replies to incoming text messages, ensuring rapid engagement without constant manual monitoring. When properly employed, SMS auto-responders can boost customer satisfaction, streamline communications for marketing teams, and foster smoother interactions within interest groups, meetups, and special interest groups (SIGs).
In this blog post, we’ll cover the essential information marketers and organizers need to know about SMS auto-responders: what they are, when you should use them, common use-cases across industries, best practices, and how platforms like txtman.app make managing auto-response campaigns efficient and effective.
In today’s fast-moving digital landscape, SMS and mobile messaging remain integral tools for marketers aiming to connect with audiences on a personal level. Yet, simply blasting out mass messages isn’t enough to drive engagement or maximize value. To truly captivate and retain subscribers, effective segmentation of your SMS list is crucial. In this blog post, we’ll explore best practices, actionable strategies, and real-world benefits of segmenting your SMS subscriber list for better engagement using platforms like txtman.app.
Setting up SMS keywords is a foundational technique for marketers, organizations, and special interest groups aiming to streamline and automate their group messaging strategy. When used correctly, SMS keywords can help you capture leads, provide subscribers with instant information, segment your audiences, and enable self-service for members—all while working seamlessly with platforms like txtman.app, which is designed for group messaging via SMS, RCS, WhatsApp, and other mobile messaging technologies.
This guide will walk you through everything you need to know to get started—whether you are new to SMS keyword campaigns or want to optimize your setup for better results.
In today’s rapidly evolving digital landscape, political campaigns must leverage every available tool to reach and engage voters efficiently. While social media channels and email campaigns remain important, SMS (Short Message Service) has emerged as a particularly powerful way to communicate directly with constituents. The immediacy, high open rates, and personal nature of SMS make it an indispensable instrument for any campaign hoping to inform, mobilize, and motivate supporters.
SMS messaging boasts an open rate exceeding 95%, far outpacing typical email engagement. Voters are more likely to read and respond to text messages than emails or ads seen in social feeds. Mobile phones are ubiquitous, and SMS does not require internet access, ensuring messages reach voters in both urban and rural areas. In addition, RCS (Rich Communication Services) and mobile messaging apps like WhatsApp have expanded the reach and interactivity of campaigns, allowing for richer media and two-way communication.
Effective communication is the foundation of every thriving church community. Whether it’s sharing announcements, coordinating events, offering spiritual encouragement, or responding to urgent needs, keeping your congregation connected is essential for community building and ministry success. In today’s digital age, SMS broadcasting emerges as one of the most reliable and impactful tools for churches to reach their members instantly and efficiently.
Churches face unique challenges in communication. Email updates often go unread, printed flyers get misplaced, and social media algorithms limit reach to only a fraction of followers. Conversely, text messages are almost always read; recent studies indicate that SMS open rates exceed 98%, with most texts read within minutes of receipt. This immediacy makes SMS broadcasting an ideal solution for churches striving to keep their congregation informed and engaged.
When it comes to managing group messaging for organizations, clubs, and marketing teams, two popular platforms often enter the discussion: GroupMe and traditional SMS broadcasting. Both systems offer solutions for reaching large groups via mobile devices, but the underlying technologies, capabilities, and limitations vary greatly. Whether you’re a marketer evaluating which solution is right for your next campaign, or a group admin seeking seamless member communication, understanding the differences between GroupMe and SMS broadcasting will help you make an informed decision.
In today’s digital landscape, group messaging via SMS and RCS has become an essential communication tool for marketers, organizations, special interest groups (SIGs), meetups, and more. The convenience and immediacy of mobile messaging are undeniable, enabling direct engagement and value-driven interactions. However, with increased usage comes heightened scrutiny over privacy, consent, and data protection—critical facets regulated globally via frameworks such as the TCPA (Telephone Consumer Protection Act), GDPR (General Data Protection Regulation), and other emergent rules. As we move into 2025, understanding and navigating SMS compliance is not merely prudent—it’s mandatory for maintaining trust and minimizing legal risk.
As mobile communication continues to be a top channel for engaging audiences, organizations face mounting regulatory scrutiny and heightened consumer expectations around privacy. When managing group messaging via SMS, RCS, and platforms like WhatsApp, ensuring compliance and earning user trust is no longer optional—it’s essential. One of the most effective techniques to guarantee permission-based communication is double opt-in.
This post explores what double opt-in for SMS entails, why it is important for marketers, community managers, and organizations, and provides actionable steps for implementing it using group messaging tools like txtman.app.
SMS and mobile messaging remain some of the most effective channels for reaching customers, members, and stakeholders. Their immediacy and directness make them ideal for time-sensitive updates and valuable content distribution. However, as with any direct messaging technology, there are risks associated with misuse, especially regarding unsolicited messages, spam complaints, and sender reputation decay.
Marketers, organizations, and community managers using SMS, RCS, or popular apps like WhatsApp through group messaging solutions such as txtman.app need to carefully manage their communication practices to not only stay compliant but also foster trust, engagement, and long-term success.
Managing group messaging campaigns via SMS is a powerful way for organizations, marketers, and community leaders to communicate directly with their audiences. However, the success of SMS marketing—and group messaging more broadly—relies heavily on the quality and management of your subscriber list. A healthy SMS list delivers better engagement, higher conversion rates, and ensures long-term success. In this post, we’ll explore the best practices for SMS list management, focusing on building, maintaining, and optimizing your subscribers list for sustained growth and compliance.